This Privacy Policy applies to Balanced Acupuncture (referred to as “we,” “us,” or “our”), owned and operated by Angelina Campbell. This policy outlines how we collect, use, and safeguard personal information obtained from visitors to our website, balancedacupuncture.co.uk, and in relation to our services.
Information We Collect
We collect various types of personal data, including but not limited to names, email addresses, phone numbers, and any other information voluntarily provided by visitors through our website or during interactions with our services.
How We Collect and Use Information
We may collect personal information provided voluntarily by visitors during online interactions, such as filling out contact forms, scheduling appointments, or subscribing to newsletters. We may also collect information automatically, such as IP addresses and browsing behavior, to improve user experience and for analytics purposes.
The information we collect is used to customise features, provide services, communicate with visitors, and for marketing purposes. We may also share information with third-party service providers for purposes such as payment processing, delivery of services, and marketing.
Square Instant Profiles
We utilise Square’s Instant Profiles feature, which automatically creates customer profiles in our directory when transactions are made using payment cards. These profiles may contain basic information provided by Square, such as the customer’s name, contact details, and transaction history. Additionally, customers may choose to share further information, such as email addresses or phone numbers, to enhance their profiles.
Data Security
We take data security seriously and have implemented appropriate physical, electronic, and managerial measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, track usage patterns, and deliver personalised content. Visitors can manage cookie preferences through their browser settings.
User Rights
Visitors have the right to access, update, or delete their personal information. They can also opt-out of marketing communications or data processing for certain purposes. Requests regarding personal data can be made by contacting us at the provided email address or phone number.
Policy Updates
This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. The date of the last update will be provided at the top of the policy.
Contact Information
For any questions or concerns regarding this privacy policy or our data practices, please contact us at:
Email: angelina@balancedacupuncture.co.uk
Phone: 07561 033707